ABSTRACT

In air traffic management (ATM) knowledge of the impact of human factors on performance is critical to address safety incidents. Due to developments in ATM systems the performance-related incidents that occur in an air traffic control (ATC) environment are generally complex and multi-causal in nature. This research uses an en-route air traffic control simulation to investigate the relationship between factors known to influence controller performance, and the association between multifactor combinations and performance. Results indicate that several factors known to affect controller performance do covary. In addition, results suggest that factors may interact to produce a cumulative impact on performance. Further research is needed to investigate the nature of multiple factor co-occurrences and the association with performance, both in air traffic control and other safety-critical domains.