ABSTRACT

Decision-making in safety management requires a substantial information base. Part of this base is the assessment of an organization's safety state and of the effect of safety promoting measures. However, respective assessment processes are focusing mainly reactive, countable safety indicators. Against this background the S-MIS project developed a safety assessment process including proactive safety indicators referring to human and organizational factors that are not quantifiable directly. The process guides a group of safety experts from industries through seven steps in which their tacit knowledge is made explicit, and in which they build consensus regarding indicator selection, operationalization, safety assessment, data interpretation, and decision-making.