ABSTRACT
Macroergonomics is concerned with human-organization interface (HOI) technology, which includes the systematic consideration of the personnel subsystem (see Chapters 1 and 3). As described in Chapter 3, macroergonomics involves designing the work system to be compatible with the psychosocial and skill characteristics of the people who will constitute the personnel portion of the system. Accordingly, the personnel subsystem also involves the analysis, design, and evaluation of training systems to ensure that they meet the personnel subsystem requirements of the work system. Today, many organizations are developing training programs to meet the demands of both complex external environments and new technologies being introduced into the workplace.
