ABSTRACT

A number of the methods that historically have been used in organizational studies have been adopted for use in macroergonomic research and application. The most widely used of these classical methods are the laboratory experiment, field study, field experiment, organizational questionnaire survey, interview survey, and focus group (Hendrick, 1997; Hendrick & Kleiner, 2001). A brief description of these six methods, as modified for macroergonomic use, follows. Actual applications of a number of these methods are demonstrated in the studies summarized in Chapter 7.