Quality and Auditing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Quality Control and Quality Assurance

doi:10.1201/b14268-4

Chapter

Quality and Auditing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Quality Control and Quality Assurance

ABSTRACT

A quality assurance (QA) program must be planned and implemented to provide confidence in a laboratory’s execution of its business. The most effective means of evaluating a QA program is auditing.

The quality audit has been defined as a ‘‘management tool used to evaluate, confirm, or verify activities related to quality.’’ It is a constructive process (Mills, 1989).