ABSTRACT

In the space industry the human element has been a cause of accidents and a factor in recovery of situations that could become catastrophes, e.g. the Challenger accident and the Apollo 13 recovery. We describe a project for the European Space Agency, ESA, where the aim is to develop an integrated human dependability model in addition to explore good practices related to human dependability. We present a review of human dependability methods from aviation, nuclear industry, petroleum industry and railway. In these industries, human factors in control are supported through organisational, group and individual activities. In addition to improving the chain of human dependability (through The Human Factors Analysis and Classification System-HFACS) and teamwork (through Crew Resource Management-CRM), we suggest to validate human dependability (based on the CRIOP method) and to improve assessment of risks (based on a qualitative OCCO method and Human Reliability Analysis).