ABSTRACT
Importance of Change Management Industrial engineers or management engineers are change agents wherever they work and whatever their job title. Their jobs entail helping teams and organizations change by improving processes and outcomes. They do this through improving processes, redesigning layouts and workspaces, and implementing new technologies and systems-just to name a few examples. This chapter discusses the need for industrial engineers to fully understand this key aspect of their role. It is often the least studied and the least understood, yet it can have a large impact on the success of the engineer’s endeavors.
