ABSTRACT
A. Value Stream Mapping may be described as reducing waste and variability in the processes of care
B. Queuing and Smoothing involve prioritization and load balancing C. Constraint Theory establishes processes to ensure on-time, complete, and correct
(OTCC) activities
This chapter will examine how hospitals can apply these process engineering principles to meet the needs of patients and the organization, improving patient care by eliminating waste and through waste-reducing cycle times.
