ABSTRACT
Aging is associated with changes such as (Duda 2013): decreased ability to adapt to a variety of physical, biological and psychosocial loads, reduced reserves of the organs, organ dysfunction which distort functioning, for example night rest, physiological needs and daily rhythm (Marchewka et al. 2013). Features of personality also change
1 INTRODUCTION
Designing for groups with special needs, such as the elderly and people with disabilities is a postulate tackled for many years, also in scientific literature. Within the framework of this theme, a number of approaches and methodologies have been developed, including universal design, inclusive design, design-for-all, barrier-free design, accessible design (Goldsmith 2000, Meyer et al. 1998, Branowski & Zabłocki 2006). Yet, widely used solutions still only to some extent address the needs of a wide range of users, by limiting to the needs of wheelchair users, not including the less visible but not less important needs (Eichhorn et al. 2007). This trend is particularly evident in the case of the tourism and hotel industry.
