ABSTRACT
The Advancing Knowledge of Telecare for Independence and Vitality in later life (AKTIVE) research study (Yeandle, 2014; Yeandle et al, 2014) has afforded a unique opportunity to study how frail older people and those who support or care for them are interacting with today’s telecare systems. Those studied include not just the ‘end users’ of the telecare service, but also the care support group which may be involved with them (e.g. relatives, friends, neighbours), those working in monitoring and response centres, assessors and reviewers of end-user requirements and even those who install and maintain the equipment and services.
