ABSTRACT
Non-Technical Skills can be defined as “the cognitive and social skills that complement a worker’s technical skills” (Flin, O’Connor, & Crichton, 2008). Researchers have for some time recognized Non-Technical Skills (NTS) and Human Factors Skills as having high importance in safety critical roles across industries such as aviation, petrochemical, and medicine (e.g. Diehl, 1991; O’Connor, Flin, & Fletcher, 2002; Patankar & Taylor, 2008).
