ABSTRACT
Role stress is a mediating effect between the staff perception environment (Market orientation, Occupational characteristics, Family-Friendly culture etc.) and job performance (Zhihua Lian 2013). Yochum. D. (1997) pointed that the middle and small enterprise should construct a more family-friendly culture to effectively relieve the staff’s occupational stress, and then reduce the quitting behavior of employees. The scholar Janis and Lazarus emphasized that different personal knowledge will cause different levels of stress. The anxiety generated by role stress is the main reason of working performance decline. If we can reduce the staff’s role stress, we can reduce their anxiety, and then promote the staff’s job performance. Similarly, if we strengthen the support of the staff’s emotion,
1 INTRODUCTION
1.1 Background and motivation
In recent years, the new organizational philosophy called Social Enterprise is emerging in China rapidly, showing its influence through a variety of ways, and becoming the top popular discussion topic of academics and practitioners. However, most of the organizations’ establishment purpose is to converging the force of vulnerable groups. Despite the enthusiasm, they are lacking of the experience of management and all kinds of resources. They are difficult to survive and heavily rely on external donations and government financial promotion service. Towards this end, the emphasis of commercializing market in order to solve social service and innovation performance becomes the focus that the social enterprise employees are mostly concerned about. Meanwhile, highly market-oriented organization atmosphere is causing more and more employees’ work-family conflict as well as role stress. Building Family-Friendly policy is an important factor to alleviate the social enterprise employees’ role stress and increase their innovation behavior.
