ABSTRACT

This chapter discusses a quantitative approach of measuring users' psychological experience in the context of intelligent e-learning. It explores task-oriented approaches are applied to measure users' psychological experience. The chapter reviews the process of evaluating the users' psychological experience in intelligent e-learning. It considers users' experience research in diverse fields and describes a large set of properties that can be relevant for users' experience. The chapter describes the experiments and suggests that protocols for experimentation. It analyzes the users' quality of experience of junior undergraduate students who use intelligent e-learning system in a college of science and engineering. The quality of user experience determines whether Web service would be accepted by users, but little has been known about evaluating Web systems from users' psychological experience perspective. The researches mostly focus on computer system itself rather than user psychological experience. There are many elements that affect users' experience, usefulness and ease of use is most important to e-learning among them.