ABSTRACT
The healthcare industry has been a focal point in the pursuit of enhancing operational efficiency. The complex nature of the industry and its diverse technologies, procedures, medicines, and facilities to diagnose and treat individuals of all demographic and physical make- ups in a setting of ever rising costs add up to a formidable and complex task. Management at a New Jersey–based Health System was not dissuaded as they sought to improve their business of providing patients with high-quality treatment and care more efficiently. Positive returns from business intelligence are generally achieved over time as data resources grow and develop and as new software applications augment data analysis. In the purest form, business intelligence can be summed up as the methodologies and technologies utilized for collecting, manipulating, analyzing, and presenting information that enables business leaders to both make informed decisions for the actions that will need to be taken and evaluate the effectiveness of actions that have already been executed.
