ABSTRACT
Lean manufacturing is a management philosophy that originated from the Toyota Production System for improving overall customer value. The pull system is a Lean manufacturing strategy that is used to reduce wastes that occur during the production process. The main difference between push and pull systems is that in a pull system, the items are made-to-order, whereas in a push system, the items are made-to-stock. Though Lean philosophy recommends the use of a pull strategy, an organization can choose an appropriate strategy depending upon product sales and customer demand. Pull systems are broadly categorized into four types namely: continuous flow pull, replenishment pull, sequential pull, and mixed push-pull systems. This categorization is mainly based on batch size, replenishment rate, and level of production mix. The fuzzy logic evaluation method was chosen to evaluate pull system performance. The chapter presents a conceptual performance evaluation model for evaluating the performance of pull systems.
