ABSTRACT
This introduction presents an overview of the key concepts discussed in the subsequent chapters of this book. The book reviews the various mental models of automation and driving, showing how fundamental psychological biases contribute to their formation, especially when automation is entered into the picture, and then explaining how those mental models govern driver’s short, and long-term behaviors. It also addresses the issue of how one goes about building, calibrating, losing, and repairing trust. The book discusses the factors that influence public acceptance of automated technologies, the measurement issues associated with evaluating acceptance, and the relevant research findings. It also discusses situation awareness in general, how increases and decreases in cognitive workload can degrade situation awareness and driving performance. The book provides information on the issues of driver trust, workload, and situation awareness need to be considered (among others) when functions are allocated to the driver and the system at each of the various levels of automation.
