ABSTRACT
This chapter talks about social incident investigation in the global mining industry. It explores as academic practitioners who are actively engaged either by industry or by other stakeholders to investigate the causes, dynamics, and effects of social issues and incidents that involve local communities. The chapter provides an outline of a social incident investigation model that has strongly influenced people own investigative practice. It reviews two models of incident investigation: the flashpoints model and the bowtie method. The chapter engages these two models and proposes an approach aimed at generating a deeper understanding of social incidents in the global mining industry. It improves the social capability of the mining industry so that it can meet an expanding set of local, national, and international social performance obligations in a more optimum manner. The bowtie method is an instrument that is used to view the control systems that are in place to manage the risk associated with a hazard in industrial settings.
