ABSTRACT
Before you can begin training, you need to know some specific things about
what potential trainees need to learn. This chapter will give you some basic
guidance in assessing the needs of clients.
Trainers should adopt methods that will uncover the competencies new super-
visors need both in the present and in relation to the future of the organiza-
tion. There are four discrete strategies for determining what new supervisors
need to learn. It is seldom desirable to employ only one of these methods in
assessing those learning needs, so a fifth option – combining various strategies –
is also discussed below.
