ABSTRACT
Policies for guiding the deployment of IT development staff and activity in the future must deal with two sets of tensions. The first […] is the balance between innovation and control. The relative emphasis a firm should place on the aggressive innovation phase varies widely,
depending on a broad assessment of the potential strategic impact of IT on the firm, general corporate willingness to take risk and so on. If IT is perceived to be of great import in helping the firm reach its strategic objectives, significantly greater investment in innovation is called for than if IT is seen to be merely helpful. The opportunities to many firms offered by the explosion of Enterprise and Intranet software readjusted the balance toward more innovation.
