ABSTRACT
Although the literature on commercial wireless applications has predominantly focused on business-to-consumer markets, following the patterns in the media and e-commerce research, it is now becoming clear that mobile networking will provide a tremendous impetus to the development of other strategic applications for businesses. It is now becoming clear that the impact of mobile computing and m-commerce goes much further; wireless technologies have the potential to transform activities both within and between businesses (Alanen and Autio, 2003). Industry sources predict that corporate demand is likely to drive the wireless market forward and many applications are being developed for wireless enterprise computing (Wrolstad, 2002). Indeed, by 2004, cost savings could permit wireless business services around the world to generate an annual value of up to $80 billion, and at least as much value could be created if corporations used wireless services to improve their current offerings or to deliver new ones (Autio et al., 2001).
