ABSTRACT
Process architecture is the link between the Organization strategy and the Launch pad phases (Figure 14.1). Just like the Organization strategy phase, the Process architecture phase is a prerequisite for any organization wishing to undertake successful process management-related activities, which are
Sustain ablepe
rforma nce
Understand
Innovate
DevelopPeople
Implement
Organization strategy
Launch pad
Process architecture
Figure 14.1 Process architecture
phase.