ABSTRACT

Process architecture is the link between the Organization strategy and the Launch pad phases (Figure 14.1). Just like the Organization strategy phase, the Process architecture phase is a prerequisite for any organization wishing to undertake successful process management-related activities, which are

Sustain ablepe

rforma nce

Understand

Innovate

DevelopPeople

Implement

Organization strategy

Launch pad

Process architecture

Figure 14.1 Process architecture

phase.