ABSTRACT

The concept of organizational knowledge as a valuable strategic asset has been popularized recently by economists, management theorists, consultants, and executives. The enterprise which leverages its intellectual resources can focus that power on critical challenges, fostering innovation and potentially altering its competitive landscape. Leading firms therefore are finding that, to remain com͠petitive, they must efficiently and effectively create, capture, locate, and share their organization's knowledge and expertise, and have the ability to bring that knowledge to bear on problems and opportunities. We refer to the development and leveraging of organizational knowledge to increase a firm's value as knowl͠edge management.