ABSTRACT

How can you tell if your company is, indeed, a learning organization? What is a learning organization anyway? And how can you improve the learning systems in your company? The authors provide a framework for examining a company, based on its “learning orientations,,a set of critical dimensions to organizational/earning, and “facilitating factors,, the processes that affect how easy or hard it is for learning to occur. They illustrate their model with examples from four firms they studied-Motorola, Mutual Investment Corporation, Electricite de France, and Fiat-and conclude that all organizations have systems that support learning.