ABSTRACT

Some years ago I made a study together with colleagues form Aalborg University of the specific Danish productivity paradox [Naes-Gjerding et al.,1992]. When interviewing a sample of 280 small and medium-sized enterprises we achieved results which strongly support the need for organisational change. We found that firms which had introduced information technology and which had registered adverse productivity effects indicated two single factors as the most important barriers to efficient introduction of IT-

• lack of organisational adaptation; • insufficient human resource development. As one result of this study new government programmes aimed at pro-

moting organisational change were developed in close co-operation with the Industrial Federation of Denmark.