ABSTRACT

The geographically, culturally, and academically diverse student population of Southern New Hampshire University encompasses more than 30 time zones and includes students enrolled in bachelors, masters, and doctoral programs. There is a constant challenge to reach out and make them aware that they have at their disposal an academic support resource such as the university’s Shapiro Library. Although the Internet is an integral part of how our off-campus students “get to class,” its search engines also remain a means for conducting much if not all of their academic research.