ABSTRACT
Information systems have been heralded as indispensable tools for enhancing the performance of human services and producing positive outcomes for people. Technological advances have occurred at such a rate that computerized management information systems are frequently seen as “the answer” to nearly any organization or management problem. These sweeping technological changes which hold such promise for the management of human service organizations have resulted in a proliferation of uses and meanings for management information systems. This has led some to observe that “Management Information System (MIS) is a prime example of a ‘content free’ expression. It means different things to different people and there is no generally accepted definition recognized by those working in the field” (Keen & Morton, 1978, p. 33).
