ABSTRACT
This presentation is a review of basic estimation methods geared for assessment of service benefit and cost structure of employee assistance programs (EAPs). The methodologies specify how various benefit and cost items can be organized and measured in dollar figures in order to translate effects of the EAP and operating cost distribution patterns. Based on the calculations, EAPs may assess cost saving patterns and avoid ‘becoming a financial liability to the company. The estimation of benefit/cost ratios can be utilized for establishing program accountability and planning purposes. The methodologies presented in this chapter are at an introductory level. They are geared for EAP personnel and social work students interested in EAPs who have minimal familiarity with cost and benefit structure analysis.
