Along the way, we have among other things gained experience in the area of program evaluation and this paper will outline the major thrust of our work in this area* Our goal is not so much to focus on the results of the studies as it is to generally describe the techniques used. Although our results were universally positive —in every case well beyond even our expectations —the more interesting story for us was the manner in which we derived evaluative information that would stand the test of both the rules of client confidentiality and academic rigour.