ABSTRACT

This paper aims to expand the present state of knowledge regarding employee assistance programs (EAPs) through the presentation of the findings of a study which explored the existence and the nature of such programs in the New York Metropolitan Area. The identification of all EAPs in this area allowed for the development of a typology encompassing the identified programs, and for a comparative analysis of in-house and contractual EAPs in the finance/insurance, manufacturing, and service industries.