ABSTRACT
The purpose of the research summarized in this chapter was to develop and test the effectiveness of an automated program for the reduction of test-taking anxiety in a computer-based learning environment. This program is automated in the sense that, unlike such commonly used test-anxiety treatment methods as behavior therapy (such as systematic desensitization) or study counseling, the student may complete the program independently with no contact with a counselor or therapist. Rather, the student reads a special type of manual on coping with test anxiety, observes certain videotapes, and practices anxiety-management techniques in a computer-guided practice test-taking session. The program was designed to provide, when validated, a regularly available service for high-test-anxious students in computer-based instruction.
