ABSTRACT
The situational theory of problem solving (STOPS) has evolved from its parent theory, the situational theory of publics (STP), constructed by James Grunig. The situational theory of problem solving extends the theoretical utilities and power of the situational theory of publics as it inherits STP's theoretical assumptions such as communication as a purposive, coping tool for problematic life situations. This chapter first briefly reviews the common theoretical elements between the STP and STOPS, then introduces the new theoretical features of STOPS, followed by highlights in new public relations research originating from the STOPS. Finally, it discusses several new developmental research agendas triggered by the STOPS.
