ABSTRACT
Governments, students, industry and the broader community now expect universities to provide evidence of the quality of their activities, including teaching and its contribution to successful student outcomes. This chapter explores some of the ways in which these developments influence the teaching academic. It focuses on why the quality of teaching matters in higher education, and provides the developments in the areas of quality assurance and enhancement. It considers implications for institutions and their quality management frameworks, and explores the connection between quality and standards in university teaching. The chapter outlines strategies for monitoring quality and assuring standards in the units and degree programs. There are several methods available for evaluating the quality of teaching. The chapter explores two of the most commonly used approaches: student feedback in the form of surveys, and peer feedback in the form of peer review and observation of teaching.
