ABSTRACT

This chapter contributes an assessment of the interaction between country-of-origin (COO) effects and specific product categories within the context of a North African nation, Morocco. The underpinning study offers a new perspective on the impact of COO. Specifically, it examines the relationship between nations and product categories within a multi-origin context. It examines how respondents compare products originating from developing countries and more industrialized nations concerning specific dimensions. Furthermore, the research assesses the interaction between COO effects and consumer evaluations of product categories. The study includes service components, such as customer service. Research findings and managerial implications are also discussed.