ABSTRACT

Jaea sits at a desk with a laptop on each side of him and a keyboard and large computer monitor directly in front of him; he has three different keyboards and three different screens. He also wears headphones for both listening and speaking. Eyes shifting rapidly, he sometimes focuses on a quickly changing scene on a single screen and sometimes glances across multiple screens that each offer different information. At the same time, he receives feedback from voices coming through on the speakers, leading him to shift his attention elsewhere on one of the screens, and speaking into the microphone he returns information to the voices. With so much equipment and so much rapid movement and communication, one might guess that he is doing very important and very complicated work. Perhaps he is saving lives.