The Social Effects of Emotion Regulation in Organizations

Organization members often exert efforts to regulate their emotions during interpersonal work exchanges. Research has documented that these efforts have important intraindividual consequences – consequences for the individuals regulating the emotions, or regulators – in organizational settings. Specifically, this research has shown that how organization members choose to regulate their emotions predicts their own performance and levels of stress (see Bono & Vey, 2005; Côté, 2005; Grandey, 2008; Grandey, Diefendorff, & Rupp, 2013, for reviews).