ABSTRACT
New ways of working, and new types of work, could transform Europe in the twenty-first century. There is now a clear opportunity to enhance the competitiveness of European businesses, to increase the performance of public services, and to raise both quality of life in the workplace and cooperation between social actors. At the same time new forms of work organisation can offer an important resource in the crucial struggle against unemployment in Europe. But the urgent task is to raise awareness as widely as possible of the need for innovation, and for a change from models based on cost-cutting and the reduction or deskilling of labour.
