ABSTRACT
Where do you turn first for information—to check a fact, or understand a medical diagnosis? If you are experienced with use of the Internet, the chances are you don't go to a place, consult a book, or get on the phone— you go online. And once online, you don't head for a specific destination, but take cues from your search results or your social networks. This process creates a source of information independent of any particular institution, whether it be a government, university, newspaper, or physician. It enhances your communicative power relative to these institutions. Through the Internet, you and other networked individuals can challenge these authorities when necessary, and hold them more accountable.
