ABSTRACT

In this handbook, we have tried to accomplish a number of key activities in the area of work analysis and design. First, we crafted the new handbook to be the most complete and comprehensive treatise of the practice, science, and innovation in the field since the original Handbook of Job Analysis. Second, we gave this text a strong practice and “how to do it” focus, but also maintained and embraced the tension between practice and the theoretical and scientific underpinnings for each approach or method. With this in mind, we organized the sections to make it easier for you to get where you want to go in the handbook quickly. Third, we identified and detailed research and practical innovation that has implications for the field both today and in the future. And finally, with this closing chapter we want to leave the reader with points to ponder related to a number of key challenges, issues, and opportunities facing the field.