ABSTRACT
Barbara DeSanto Ed.D, APR, Fellow PRSA , Professor of Communication and Communication Program Director at Maryville University, Saint Louis, Missouri. Dr. DeSanto, lecturer at universities in Scotland, Sweden, Germany, the Netherlands, New Zealand, is currently Maryville University’s Australia/New Zealand Study Abroad Summer Program Director. DeSanto’s latest book, Public Relations Management, (Sage: in press) with co-author, Dr. Danny Moss, University of Chester, England, is based on research with public relations managers in the UK and USA. https://s3-euw1-ap-pe-df-pch-content-public-p.s3.eu-west-1.amazonaws.com/9780203190661/3d9e492f-ed5a-4ebf-a87a-9341b352a36e/content/fig15_B.jpg" xmlns:xlink="https://www.w3.org/1999/xlink"/>
