ABSTRACT

Medical specialists are the key operators in hospital processes. Patients will see a medical specialist in different phases of their journey through the hospital: during a visit to the outpatient department for discussion about the complaint, the diagnosis, the therapy or the follow-up after an admission; during a diagnostic procedure in a diagnostic department or a surgical procedure in the operating theatres department; during a ward round in cases where the patient is admitted. These activities of medical specialists are organised in sessions: a clinic session in the outpatient department, in which the specialist sees a number of outpatients; an operating theatre session in the operating theatre department; a ward round, visiting all patients admitted to a nursing ward.