ABSTRACT
In today’s mental health services—indeed, throughout the human services the pressure towards action is enormous. In most teams and organizations, we hear the cry: ‘We have no time to think.’ Even those most committed to the idea that reflection is essential to effective work are prone to cancelling supervision sessions and other ‘thinking’ forums. Others, from front-line staff up to executive directors, may regard such forums as time taken away from the already short supply of time available to meet clients’ needs. The connection between ‘understanding’ and ‘action’ therefore needs to be examined.
