Introduction

The first section of this book consists of cases and associated references primarily concerned with human predispositions, motivation and development: the personal characteristics men and women bring with them to work; how these characteristics arise and develop; the impact of organisations on predispositions and motivations; and how people change and develop different motivations over time. A central issue implicated in nearly all the cases is how particular individuals or groups in specific organisational situations may be motivated to behave in ways which will result in effective work performance. Finally, the section is concerned with how the behaviour and attitudes of people on the job affect their behaviour and attitudes off the job, and vice versa.