ABSTRACT
Whilst e-Government has become a recognized concept within public sector
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After completing this chapter you will have an understanding of:
The theoretical and political antecedents of ‘e-Government’
The similarities and differences between e-Government and e-Business
e-Government programmes in a number of countries, concentrating
particularly on the United Kingdom
Non-technical issues related to e-Government and public sector
‘modernization’
e-Government: origins of the concept
e-Government and e-Governance
e-Government programmes
Joined-up (e)-Government
Management of change
Ethical and privacy issues
in 1997 – Toward a Digital Government in the Twenty-first Century – started consideration of what was in effect e-Government. The NSF wanted to look at the US federal government’s use of Internet technology to enhance service provision. To this end, digital government was initially an approach to public administration that incorporated the questions of improved effectiveness and better governmental performance.
