ABSTRACT
Many organisations, particularly large ones, recognise records management as an important, if not a core, activity and consequently employ specialist records management staff to manage, both strategically and operationally, the information they create and receive in conducting their business; equally many do not. Where there is no such specialist, the responsibility for records management often becomes the domain of the information or library professional, especially in the case of special libraries. This is because they are seen as the person with the expertise in managing and organising published information, activities which share some common principles with managing records. This chapter is written for those information professionals who are not records specialists but find themselves wanting or needing to manage some or all of the records of their organisation. It aims to help them to draw on their existing expertise but to recognise the key differences when dealing with records.
