ABSTRACT

George Kelly (1955) urged the personal construct psychologist to take a “credulous approach” to his or her clients, attempting to see the world through the client’s eyes and thereby, as Kelly described in his Sociality Corollary, being able to play a constructive role in relation to the client. In describing the credulous approach, he stated that “From a phenomenological point of view the client – like the proverbial customer – is always right. This is to say that his words and his symbolic behaviour possess an intrinsic truth which the clinician should not ignore” (Kelly, 1955, p. 322).