ABSTRACT
This chapter will draw on the work of Norbert Elias and Marjorie Morgan in order to place our understanding of emotion within a sociohistorical context. Attention is paid to the implications of this work for our current theorizing around emotional labour, informalization, and gender and emotion. Some critical consideration is also given to limitations in the work of Elias, particularly in regard to the metanarratival ambitions evinced in his work.
