ABSTRACT

Staff development is intended to change behaviour, so that people can do something different, or differently. A common form of staff development is training, wherein individuals are sent on a course in order to gain new learning, which they will then implement in their work. This chapter will demonstrate that this is not the only way of helping them; that courses are not the only form in which that help may be offered; that careers staff are not the only people who need to be helped; and that changed behaviour is not the only significant outcome of such help.