ABSTRACT
This chapter briefly reviews the topic of contextual or citizenship performance, and then argues for a substantial link between certain personality constructs and citizenship performance. In particular, we (1) describe a model of citizenship performance; (2) discuss the conceptual origins of the construct (i.e., precursors to the citizenship performance concept), and how this performance domain is different from task performance; (3) present a model intended to explain the relationship between ability, personality, task, and citizenship performance; (4) discuss the several reviews and meta-analyses summarizing links between personality and citizenship performance; (5) explore reasons why these relations are not higher; and (6) offer a research agenda that may lead to a better understanding of personality–citizenship performance relationships.
