ABSTRACT
In a world where people from all economic strata own and use mobile phones, 1 the opportunity arises to leverage mass access to mobile technology for improving health care and health outcomes. Systematic information needs assessments are important to ensure that mobile health (mHealth) programs are driven by local information needs rather than by the technology available. 2 Often, mHealth approaches focus more on the technical component, phones and software applications and less on the nature of the content required by the user. The effectiveness of mHealth interventions can be substantially increased if information needs can be understood from an emic perspective. This study identified information needs that are locally and culturally relevant to the ASHA (Accredited Social Health Activist), the village-level health worker, and shifts the knowledge management perspective from access of information to usability of information.
