ABSTRACT
Electronic government has been defined as the use of information and communication technologies in government settings (Gil-Garcia & Martinez-Moyano 2007: 266). Governments are increasingly using information and communication technologies in their daily operations and businesses. As a consequence, the study of e-government has increased in recent years, and researchers are developing theoretical and conceptual models to understand different aspects of e-government (Cresswell and Pardo 2001: 71; Dawes et al. 2004: 4; Gupta and Jana 2003: 369; Moon 2002: 424). The mid-1990s indicated the growth of e-government phenomena, which began with developed countries like the United States, United Kingdom, Canada, and Australia implementing online government applications and leading developments in the field (Lee et al. 2005: 101). Since then, many developing nations have also embarked on their own e-government projects.
